Frequently Asked Questions.
01. About MNS
1. What is MNS Green Farm?
MNS Green Farm is your one-stop destination for all things green, offering high-quality ornamental plants, landscaping services, and custom greenhouse solutions.
2. What Does MNS Green Farm Offer?
We provide a thoughtfully curated selection of decorative plants, essential plant care products, expert landscaping services, and tailor-made greenhouse solutions. Whether you’re an individual enthusiast or a business seeking green enhancements, MNS Green Farm is here to support your growing needs. been shipped, it can no longer be cancelled.
3. Is It Open for Public?
Yes, MNS Green Farm is open to the public with free entry. Although it’s located near a private school, the farm is independently operated and welcomes everyone: whether you’re a plant enthusiast, a curious visitor, or seeking professional landscaping and greenhouse services. Feel free to drop by and explore the space. We’re here to grow with you.
02. Payment, Shipment, and Complaints
1. What Payment Methods Do You Accept?
We accept bank transfers, major e-wallets, and payments through our official online stores on Tokopedia and Shopee. For offline purchases, we also accept cash and QRIS.
2. How Does Shipping Work for Plant and Landscaping Orders?
We offer delivery for plants and products within selected areas to ensure safe handling. Customers may also choose to purchase online and pick up their orders directly from our location. For landscaping and greenhouse services, delivery and installation will be scheduled according to the project timeline. Shipping fees may vary depending on location and item type. been shipped, it can no longer be cancelled.
3. What Should I Do If I Receive A Damaged Product or Have A Complaint?
Please contact us within 24 hours of receiving your order by sending clear photos and your order details to our customer service. We’ll be happy to assist you with a replacement, refund, or further inspection depending on the case.